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Privacy Policy

Privacy Policy for Smartick BPO ServiceAt Smartick BPO Service ("we," "our," "us"), we prioritize your privacy. This Privacy Policy explains how we gather, utilize, share, and safeguard your personal information. By using our services, you consent to the terms outlined in this Privacy Policy.

1. Information We Gather

We may collect the following types information:

1.1 Personal Information:
- Your name, email address, phone number, and other contact details.
- Payment details for billing purposes.

1.2 Usage Information:
- Information about your interactions with our services, including timestamps, accessed features, and preferences.
- Device details such as IP address, browser type, and operating.

1.3 Third-Party Data:
- Information received from third-party services you integrate with our platform, in accordance with their privacy policies.

2. How We Utilize Your Information

We use your information to:
-, maintain, and enhance our services.
- Process transactions and communicate related information.
- Address your inquiries and offer customer.
- Send promotional content, updates, and service announcements (with an option to opt out at any time).
- Ensure the security and integrity of our platform.
- Fulfill legal obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information with:

3.1 Service Providers:
- Trusted third parties who help operate our services, such as payment processors and hosting providers, under confidentiality agreements.

3.2 Legal Compliance:
- Authorities or other parties as required by law or to safeguard our rights, property, and safety.

3.3 Transfers:
- In the event of a merger, acquisition, or asset sale, your information may be part of that transaction.

4. Data Security

We implement strong security measures to protect your information from unauthorized access, loss, or alteration. These measures include encryption, secure servers, and regular audits. However, no internet transmission method is completely secure.

5. Your Rights

You have the right to:
- Access and update your personal information- Request the deletion of your data, subject to legal and operational requirements.
- Opt out of marketing communications.

To exercise these rights, please reach out to us at neville@smartickbposolutions.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These may collect non-personal information about your browsing habits. You can manage your preferences through your browser settings.

7. Links to Third-Party Websites

Our services may include links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.


 

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